Privacy Policy

This Privacy Policy applies to information collected through:

• Our website at
• Online forms, emails, or other electronic communications.
• Interactions related to our human services.

We may collect the following categories of personal data:

• Name, email address, phone number, and mailing address.
• Demographic details (e.g., age, gender, or household information) as required for service eligibility.
• Financial or health-related information to support service delivery.

• IP address, browser type, operating system, and pages visited.
• Device identifiers, session logs, and interaction patterns.

• Cookies to enhance user experience and website functionality.
• Analytics data to understand website usage and improve services.

We use your information to:

• Deliver tailored human services, including case management, counseling, and referrals.
• Communicate updates, service offerings, or responses to inquiries.
• Improve our website and ensure its security.
• Comply with legal and regulatory obligations.

Under Virginia’s VCDPA, we process personal data based on:

• Your Consent: For marketing communications or sharing data with third parties.
• Contractual Necessity: To deliver services requested by you.
• Legal Obligations: To comply with laws or protect public safety.
• Legitimate Interests: To improve services and ensure website security.

We do not sell personal information. We may share data:

• With Service Providers: For operational support (e.g., hosting, IT services).
• With Partners: To coordinate service delivery when appropriate.
• As Required by Law: To comply with legal obligations or respond to lawful requests.
• In Emergencies: To protect public health, safety, or the rights of others.

We implement robust security measures to protect your information, including:

• Encryption of sensitive data during transmission and storage.
• Access controls to restrict data handling to authorized personnel.
• Regular security audits to identify and address vulnerabilities.

Despite our efforts, no system is completely secure. In the event of a data breach, we will notify affected parties as required by law.

As a Virginia resident, you have specific rights under the VCDPA, including the right to:

• Access: Request details of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of personal data (subject to exceptions).
• Data Portability: Obtain a copy of your data in a portable format.
• Opt-Out: Decline the processing of your data for targeted advertising, profiling, or sales.

To exercise your rights, please contact us at [Insert Contact Details]. We will respond within 45 days as required by law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to request deletion.

We may update this Privacy Policy periodically to reflect changes in laws, technologies, or business practices. Updates will be posted on this page with a revised “Effective Date.”

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:​

• Phone: 804-230-0999